IAmie
A Shining Star is Born
setting new standards for an ethical AI usage
to enhance human skills
IAmie is a Generative AI designed to use business data as knowledge base, leveraging state-of-the-art techniques of real-time data retrieval, IAmie possesses the capability to seamlessly integrate real-time data from vast business knowledge bases into its responses, ensuring unparalleled accuracy and relevance.
This symbiotic approach not only enhances IAmie's ability to provide accurate responses but also ensures that users receive up-to-date and reliable information.
Furthermore, IAmie's design allows it to be deployed within the organisation data center, ensuring complete confidentiality of exchanges and secure access to company data.
This gives IAmie many advantages :- Enhanced Accuracy: This AI architecture allows IAmie to access a vast array of structured and unstructured data sources, leading to more accurate and contextually relevant responses.
- Real-time Information Retrieval: it enables IAmie to retrieve up-to-date information from diverse knowledge bases, ensuring that responses are based on the latest data available.
- Improved Contextual Understanding: it enhances IAmie's ability to understand and generate language in context, resulting in more coherent and natural-sounding responses.
- Customizable Responses: IAmie's programmability allows for the customization of its language generation capabilities, enabling it to tailor responses to specific user needs or preferences.
- Scalability: By leveraging its data retrieval capacity, IAmie can scale to handle a wide range of information retrieval and language generation tasks, making it suitable for various applications and domains.
- Secure Integration: The use of business knowledge base within the IAmie framework ensures secure access to company data and maintains confidentiality, making it suitable for deployment within enterprise systems.
IAmie is NOT a general purpos Generative AI using its own training dataset as a knowledge base.
In fact, this kind of Large Language Models are trained on structured knowledge bases such as Wikipedia, DBpedia, or other repositories of factual information.
During training, the model would learn to integrate and utilize this structured knowledge alongside textual information.
These models process different types of knowledge, including facts, relationships, entities, and attributes.
There models however represent many disadvantages :- Data Biases: These models are trained on vast amounts of text data, which can contain biases present in the source material. This can lead to biased or unfair outputs.
- Complexity: Modeling both language and structured knowledge requires complex architectures and training procedures, which can be computationally intensive and difficult to manage.
- Scalability: As the size of the knowledge base grows, it becomes increasingly challenging to scale the model to handle the additional information efficiently.
- Interpretability: Large language models are often seen as "black boxes," making it difficult to understand how they arrive at their conclusions or to debug errors.
- Robustness: Models may produce inaccurate or misleading outputs, especially when faced with queries or prompts outside of their training distribution or when dealing with noisy or ambiguous input.
- Ethical Concerns: There are ethical considerations surrounding the use of large language models, including issues related to privacy, misinformation, and potential misuse of the technology.
- Continual Learning: Keeping the knowledge base up-to-date and relevant requires continual learning, which can be challenging to implement effectively while maintaining model performance.
Index your meetings
- Extract key insights from meeting contents.
- Summarize discussions and identify main points.
- Analyze trends and patterns in meeting conversations.
- Generate actionable items or follow-up tasks based on meeting content.
- Assist in decision-making by providing a comprehensive overview of discussions.
- Support knowledge management by organizing and indexing meetings for future reference.
- Identify recurring topics or issues discussed in meetings for proactive problem-solving.
- Integrate with project management tools to streamline collaboration and task allocation based on meeting outcomes.
Onboarding of new teams members
- Provide personalized guidance and support to new employees.
- Answer common questions about company policies, procedures, and culture.
- Offer resources such as training materials, FAQs, and onboarding documents.
- Assist in setting up software tools and accounts necessary for the new role.
- Facilitate introductions to key team members and departments.
- Offer tips and advice for navigating the organization and work environment.
- Provide ongoing support during the onboarding process, addressing any concerns or uncertainties.
- Create interactive onboarding modules or simulations to enhance learning and engagement.
- Offer language translation services to support international or multilingual onboarding.
- Collect feedback from new employees to continually improve the onboarding experience.
1- click on "add new customer"
2- fill the form with the customer information (name, email, phone number, address, job title, role)
3- click on "save customer"
4- assign the customer to you by clicking on the button "assign to me"
for further information, here are some docs from your inboarding course :
Presales Agent
- Engage with customers in real-time to answer product-related questions.
- Provide personalized product recommendations based on customer preferences and needs.
- Offer detailed information about product features, specifications, and benefits.
- Assist customers in comparing different product options to help them make informed decisions.
- Address customer concerns or objections by providing relevant information and reassurance.
- Guide customers through the purchasing process, including product selection, customization, and checkout.
- Offer assistance with technical specifications, compatibility, and installation procedures.
- Provide virtual demonstrations or tutorials to showcase product functionalities.
- Collect feedback from customers to identify areas for improvement and optimize the presales process.
- Integrate seamlessly with the website or mobile application to offer a convenient and accessible support experience.
Manage customer support
- Respond to customer inquiries and provide real-time assistance.
- Offer personalized support by understanding the context of each customer query.
- Resolve common issues and provide troubleshooting guidance.
- Provide information about products, services, and policies.
- Escalate complex issues to human support agents when necessary.
- Offer proactive support by identifying potential problems and addressing them before they escalate.
- Gather feedback from customers to improve products and services.
- Handle multiple customer interactions simultaneously to reduce wait times.
- Integrate seamlessly with existing customer support systems and platforms.
- Provide language translation services to support customers from diverse backgrounds.
First we will ensure that the gas supply to the stove is turned on. Can you check and tell me if it is on ?
Turn off the gas supply, then remove the grates and burner caps from the stove and inspect the burner area for any debris, food particles, or blockages. Use a soft brush or cloth to clean the burner and ensure it's free from any obstructions. Once you are done, turn on the gas supply and try to light your stove, then tell me how it did go.
Manage human ressources
- Answer HR-related questions from employees regarding company policies, benefits, and procedures.
- Provide guidance on HR processes such as onboarding, performance reviews, and leave requests.
- Offer personalized assistance for career development, including training opportunities and advancement pathways.
- Assist in automating routine HR tasks such as scheduling interviews, updating employee records, and conducting surveys.
- Support diversity and inclusion initiatives by offering resources and guidance on promoting a welcoming and inclusive workplace.
- Facilitate communication between HR professionals and employees by serving as a virtual assistant for inquiries and updates.
- Provide compliance support by offering guidance on labor laws, regulations, and company policies.
- Assist in conducting employee surveys and analyzing feedback to improve employee satisfaction and engagement.
- Offer language translation services to support employees from diverse linguistic backgrounds.
- Integrate with HR software systems to streamline data management and reporting processes.
As a new father you are entitled to paternity leave. This paternity leave lasts for 11 consecutive days.
You have however to send us a notification. Here is a form you should fill and send to hr@voxymore.com.
Empower your CallBOT
PhoneGPT is a GPT Large Language Model specially engineered for CallBOT. It revolutionizes the customer service experience by providing intelligent and natural language understanding capabilities over phone calls.
Here are some examples of its usage:
- Customer Support
- Appointment Scheduing
- Order Status Inquiry
- Billing Inquiries
- Phone Directory
In each of these use cases, the PhoneGPT empowered CallBOT enhances the customer experience by providing accurate and personalized assistance over the phone, streamlining processes, and reducing the need for human intervention in routine tasks.
Contact Us
leave-us a note !